GoCab's Privacy Policy

1. About This Privacy Policy

At GoCab, we respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy explains how GoCab may collect and use information when you visit our website, contact us, or request a taxi service.

2. Information We Collect

When you contact or book a taxi with GoCab, we may collect information such as:

• Your name
• Phone number
• Pickup location
• Destination
• Travel date and time
• Number of passengers
• Vehicle or trip requirements

We may also receive information that you voluntarily provide through phone calls, WhatsApp messages, or website enquiries.

3. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries
• Provide taxi fare information
• Confirm and manage bookings
• Arrange your pickup and journey
• Contact you regarding your booking
• Handle cancellations or changes
• Improve our services and website

4. Sharing of Information

Where necessary to provide your taxi service, relevant booking information may be shared with the driver or vehicle operator handling your journey.

We do not sell your personal information to third parties.

Information may also be shared with service providers where reasonably necessary to operate our website, communications, or services, or where required by law.

5. WhatsApp & Phone Communication

If you contact GoCab through WhatsApp or phone, we may use the information and messages you provide to respond to your enquiry, arrange your booking, and provide the requested service.

WhatsApp and other third-party communication services are governed by their own privacy policies and terms.

6. Cookies & Website Information

Our website may use basic cookies or similar technologies to help maintain website functionality, security, performance, and user experience.

Some technical information, such as browser or device information, may also be processed by our website hosting or security services.

7. Data Security

GoCab takes reasonable steps to protect the information provided by customers from unauthorized access, misuse, or disclosure.

However, no online service or method of electronic communication can be guaranteed to be completely secure.

8. Your Privacy

If you have a question about the personal information we hold about you, or you would like to request correction or deletion where applicable, you can contact GoCab using the details below.

Certain information may need to be retained where required for legal, operational, or legitimate business purposes.

9. Changes to This Policy

GoCab may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.

10. Contact GoCab